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Ron Crane of SummitET sits down with Jeremy Urekew, Senior Project Manager at Garner Environmental Services, at the 2024 International Association of Emergency Managers (IAEM) Conference.
In this IAEM Conference Series episode of SummitET’s podcast Bridging the Gap, Ron Crane of SummitET and Jeremy Urekew discuss ideas for improving challenges in the Emergency Management field. Jeremy has a background in emergency management, fire service, hazmat response, and counterterrorism work. With 25 years of experience in the public sector, he moved to the private sector by joining Garner Environmental Services, Inc., a disaster and emergency response company headquartered in Houston, TX.
A common issue in the field is municipal governments’ lack of resources during disaster response, according to Jeremy. This might include financial resources, staffing, access to materials, etc.
“Being able to take any load off of an emergency manager’s plate is critical during a disaster response.“
Jeremy believes there is a strong need for better public-private collaboration in disaster response. Aligning private sector capabilities with public sector needs during emergencies involves establishing partnerships and trust among organizations before disasters occur. Conferences such as IAEM facilitate this by helping emergency managers build relationships with private sector entities, which can be important during disaster response.
Hurricane Helene caused significant damage and loss of life in in Florida, Georgia, North Carolina, South Carolina, Tennessee, and Virginia after making landfall on September 26, 2024. North Carolina was especially impacted, with over 100 deaths, thousands of homes destroyed, and widespread loss of critical services like water, sewer, electricity, telecommunications, and healthcare.
“Day 1, there’s no power, there’s no water. And if there’s no water, there’s no sanitation.“
Jeremy deployed on a team to North Carolina as a representative for Garner where they worked to bring in sanitation components from across the U.S. and build “sanitation camps” for communities to include laundry, showers, restrooms, etc.
Garner set up a temporary logistics staging area that continues to evolve as, at their peak, the organization was supporting 350 different missions including armed security, water pressurization, critical infrastructure, and sanitation. When the public sector’s resources have been negatively impacted by the disaster, private organizations like Garner can step in to help.
“We’re the green light, give us a buzz.“
Garner prioritizes the sustainability of the communities it supports, so that they can continue their search and recovery efforts while getting back on track.
A significant challenge working in the field of Emergency Management is the ability to trust others when responding to a disaster. The tendency for an emergency manager is to want to rely on the team they know and have trained with, but this limits the response capability. As a means to overcome this difficulty, it’s important to network and make connections ahead of a disaster. Events like IAEM are a great opportunity to connect with other emergency managers and build new partnerships.
Jeremy advises new emergency managers to focus on gaining qualifications and real-world experience rather than just certifications. He emphasizes the importance of being able to perform tasks effectively and suggests supplementing public sector capabilities with private sector expertise when needed.
Senior Project Manager, Garner Environmental; HAZMAT Tech, CBRNE SME, Emergency Manager
Associate VP, SummitET; Firefighter & HAZMAT Technician; Emergency Management SME
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Adam Montella and Ron Crane of SummitET learn about the DHS-led Community Lifeline Status System project from emergency manager Hal Grieb of G&H International Services.
In this IAEM Conference Series episode of SummitET’s podcast Bridging the Gap, Hal Grieb of G&H International Services introduces the Community Lifeline Status System (CLSS), a software reporting tool that operationalizes the Federal Emergency Management Agency’s Community Lifelines construct. CLSS is an effort led by the Department of Homeland Security (DHS) Science and Technology Directorate (S&T), in collaboration with FEMA, to provide the emergency management community with a comprehensive, systematic approach to lifeline status planning, monitoring, and reporting across areas impacted by disaster. The reporting tool, which has been in development for about 2.5 years, is set to be released at no cost to all state, local tribes, and territories in April 2025.
This new tool aims to make lifelines more than just a conceptual idea by creating a repeatable framework for data-driven decisions, allowing emergency managers to easily assess and report on the status of critical community lifelines during a disaster. This approach enhances communication among executives and elected officials and allows for a deeper understanding of community indicators to prioritize and share resources effectively.
“CLSS is going to open the door to linking your plans that you’ve already written… to the data that you’re overwhelmed with.“
Over 220 agencies and 500 emergency managers have provided input to ensure that the tool is built for emergency managers by emergency managers.
Community Lifelines were introduced by FEMA in early 2019 to prioritize scarce resources for critical community services and increase effectiveness in disaster operations. Lifelines categorize essential services such as energy, communications, food/hydration/shelter, health and medical, safety and security, and more, and are designed to help local and state governments manage these services more efficiently.
The Community Lifeline Status System Tool can be used for both response and recovery planning and allows for the consolidation of critical services under grouped categories, making it easier for smaller government staffs to manage multiple responsibilities.
The tool allows for customization of indicators by jurisdiction, as different communities have unique indicators of impact. This customization ensures that the tool is relevant and effective for various communities with different resources and capabilities.
In the episode, Hal shares that from his point of view, the problems in Emergency Management remain the same over his tenure in the field, however the tools and data available have changed significantly. The need for better data integration and analysis to make informed decisions and manage the overwhelming amount of data effectively is key to improving the field.
Hal notes that while the current tool does not incorporate AI, it lays the groundwork for future integration by creating a data architecture that can be fed into AI systems.
Hal, the Jefferson County Emergency Management Director during the 2021 Marshall Fire near Boulder, Colorado, highlights the need for common language and predefined indicators in emergency communication. The CLSS tool offers a structured method for rapid emergency assessment and response by doing just that. For more information about this software system, reach out to Hal below to get connected.
Director of Delivery & Project Management, G&H International; Emergency Manager
Executive VP, SummitET; Former GM of Emergency Management for the NY & NJ Port Authority
Associate VP, SummitET; Firefighter & HAZMAT Technician; Emergency Management SME
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