The Public Information Officer (PIO) is a critical link between the organization for which they work and the communities they serve. It is important for the PIO to have tools and resources available for immediate utilization during an incident.

During a crisis, the PIO will be bound to their phone, tablet, or laptop and may need to relocate from an Emergency Operations Center, to a Joint Information Center, or even out into the field. This resource provides a list of items for a PIO operational readiness, developed by SummitET® Strategic Communications experts.

PIO Go Kit

Download this free resouce created by SummitET experts.

It is also important to note that prior to an incident or planned event, agreements with businesses or agencies should be established to assist with operations to ensure there are no limitations on information sharing and aggregation products. Examples include;

  • Contracts with translation services

  • Printing companies (in order to publish brochures, fact sheets, or other emergency documents)

  • Social media services (such as agreements with Facebook, Twitter, etc.)

More Resources

Evaluating Tabletop Exercise Effectiveness

Evaluating Tabletop Exercise Effectiveness

FEMA developed a standardized program that includes common terminology for exercise design, development, conduct, evaluation, and improvement planning. Read about alternative options and actions.

Analyzing Tabletop Exercise Effectiveness

Analyzing Tabletop Exercise Effectiveness

Although no numeric rating may result from qualitative assessments and responses, one can certainly provide solid qualitative evidence that an exercise was effective through subjective post exercise evaluations/critiques provided by exercise participants.