Using plain language to communicate with your audience to ensure they understand your message is more important than ever in a world of constant streams of information. In a crisis, choosing your words carefully may be even more important to clearly state your message.
Resources include:
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Everyday words, terms and real life examples of plain language
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Federal plain language guidelines
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National Health Institutes health literacy initiative
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Plain language planner and translations
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Plain language checklist (printable)
In this link, the Center for Disease Control provides resources and tools to help maximize your communication efforts.
Resources
News Media Drills and Exercises
By combining all elements of news media into simulation exercises, you can ensure your team stands ready to interact in real-time with the media in the face of a crisis.
Creating a New Standard for Evaluating Tabletop Exercises
Tabletop exercises are vital in preparing organizations to respond to critical incidents. A new standard that implements quantitative and qualitative assessment tools has been developed to properly evaluate effectiveness.
Checklist for Designing a Successful Tabletop Exercise
The design of a tabletop exercise (TTX) has a profound impact on the success of the TTX. This checklist will help ensure critical design elements are present for a successful exercise.